QuickBooks Payroll is a popular tool used by businesses for efficient and dependable employee payment management. It is crucial for ensuring smooth payroll operations, and any mistake or issue with the settings can harm the company's image. One of the problems users might encounter while configuring or updating payroll is QuickBooks Payroll Error 557. This error can cause payroll to malfunction and even crash your system. In this article, you’ll get to know about the causes and troubleshooting methods for this error.
A brief review of QuickBooks Error 557
QuickBooks encounters various errors during program updates, and Error 557 is one of them. Typically, users of Windows 7, 8, XP, and Vista encounter this issue after downloading the latest QuickBooks Payroll updates. However, the error is not exclusive to these versions and may also affect the latest Windows versions. This error message, "QuickBooks has encountered a problem and needs to be closed. We are sorry for the inconvenience," occurs due to an inactive payroll subscription.
Signs and Symptoms of QuickBooks Error 557
Following are the signs and symptoms related to such errors:
Prior to encountering QuickBooks Error 557 during payroll update, an error message with the same code may appear.
Running other programs on your Windows PC may also become sluggish due to this issue.
The performance of your Windows operating system could deteriorate.
Additionally, hardware devices such as the mouse and keyboard may stop responding.
Causes of QuickBooks Error 557
Here are some of the most common causes of QuickBooks Error 557:
This error is mainly caused by damaged Windows or QuickBooks files.
Other factors that may trigger this error include a faulty or partial update of the QuickBooks application.
Incorrect billing information.
If your payroll items are not set up correctly in QuickBooks, it can cause issues with payroll processing.
Improper installation of the QuickBooks application can also cause this issue.
If Windows crashes due to an improper computer shutdown, it may result in such error.
Malware or virus attacks on the Windows system files can also trigger this error.
This error may also be caused by improper configuration of the QuickBooks desktop.
Checkout these DIY Methods to Repair QuickBooks Error Code 557
QuickBooks Payroll Error Code 557 usually occurs when there is a problem with the QuickBooks company file or when the payroll software is not up to date. This error code can prevent you from processing payroll or accessing payroll-related information. Here are some steps to resolve this error:
Method 1: Install the recently released QuickBooks Desktop updates by Intuit
To see if there are any updates that your QuickBooks Desktop is missing, navigate to the Help tab in QuickBooks and select Update QuickBooks Desktop.
Next, click on the Update Now tab in the following QuickBooks Update window.
After clicking the Get Updates option, QuickBooks will begin downloading any available updates.
Restart QuickBooks to initiate the installation of the updates.
When QuickBooks restarts, click the Install Updates option.
Attempt to install the payroll updates again and check if Error 557 has been resolved.
Method 2: Re-registering QuickBooks by deleting the EntitlementDataStore.ecml file
To access the file, open Windows File Explorer by pressing the Windows + E keys and navigate to the “C:\ProgramData\Intuit\Entitlement Client\v8” folder.
Right-click on the EntitlementDataStore.ecml file and select the option to delete it.
Confirm the action by selecting Yes.
Run QuickBooks and enter the product registration information when prompted to activate it.
Install any available QuickBooks Desktop updates and attempt to install the payroll updates again to see if the ongoing error has been resolved.
Method 3: Reactivating your QuickBooks subscription if it has expired
Go to the login page of QuickBooks CAMPs and sign into your QuickBooks account.
Access the Manage your QuickBooks page and select the option you need to reactivate.
Navigate to the Payroll Subscription tab under the Product & Services section.
The status of your payroll subscription will be displayed under a blue colored toolbar.
If the status is Canceled, click the Resubscribe option and confirm the information on the next screen.
Ensure that the information in the Reactivate Subscription fields is correct and click Save and Continue.
Verify the billing and subscription information, then click Reactivate and click Got it! when the subscription reactivates.
Restart QuickBooks and update the payroll to see if Error 557 has been resolved.
Method 4: Run QuickBooks as an administrator
Right-click the QuickBooks icon on your desktop and select "Run as administrator". This can give QuickBooks the necessary permissions to access the Payroll files.
Conclusion
QuickBooks offers its customers excellent support, with experts available around the clock to help with any queries or issues you may be facing. However, If you are experiencing QuickBooks error 557 or any payroll-related problems, you can contact Our QuickBooks payroll error support number at 1-800-615-2347 for assistance.